Privacy Policy

Privacy Policy
Effective Date: 04/05/25

This Privacy Policy explains how I handle your personal data both when you use this website and when engaging in therapy services with me as a private practice.

I am Brandon Southcott, an Accredited CBT Therapist & EMDR-Certified Therapist.

• Email: info@brandonmindcare.com
• ICO Registration Number: [Your ICO Number]
  
  As the data controller, I am responsible for ensuring that your personal data is processed securely and in accordance with GDPR.

I collect the following personal data:

• Personal Identification: This includes your name, email address, phone number, and address. I may also collect your GP contact details as part of the onboarding process if you begin therapy.
• Health Data: Information relevant to therapy (e.g., mental health details, medical history, goals), which is necessary for providing therapeutic services.
  

This data is collected through:

• The contact form on my website
• Direct communication (e.g., phone, email)
• Therapy sessions

Your data is used for the following purposes:

• To respond to your inquiry and provide information about therapy
• To schedule appointments and manage session bookings
• To provide therapy services and support during the course of therapy
• To comply with legal and ethical responsibilities regarding client records and confidentiality

Your personal data is stored securely on password-protected platforms (such as Google Workspace).
I do not keep paper records. All records are maintained electronically.

• Data Retention: I retain client records for a minimum of 7 years in accordance with professional guidelines and regulatory requirements, after which they are securely deleted or destroyed.

I do not share your personal data with third parties unless:

• You provide explicit consent (e.g., sharing information with a GP or another health professional).
• There is a legal requirement (e.g., safeguarding concerns, a court order, or a duty to protect the welfare of yourself or others).
• There is a risk of harm to yourself or others, in which case, I may need to share relevant information with appropriate parties (e.g., emergency services, healthcare professionals) to ensure safety.

I use third-party services such as Google Workspace to store and manage personal data. These services comply with data protection laws and are bound by their own data protection obligations.

As a client, you have the following rights:

• Access: You can request to see the data I hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Erasure: You can request the deletion of your data when there is no longer a need for it.
• Objection: You can object to how your data is being used.
• Portability: You can ask for your data to be provided in a machine-readable format.
  

You can also withdraw consent at any time. To exercise any of these rights, please contact me at: info@brandonmindcare.com

This website uses cookies to improve user experience and understand website performance. Cookies may collect non-personal data such as how long visitors stay on the website or how they navigate it. You can control cookies through your browser settings. No personal data is collected via cookies unless you submit it through the contact form.

This privacy policy may be updated periodically. The most recent version will always be available on this page. Significant changes will be communicated to you directly if applicable.

If you have any questions about how I handle your personal data or wish to make a request about your data, please contact me at:

• Email: info@brandonmindcare.com
• Phone: [Your Phone Number]
• ICO Registration Number: [Your ICO Number]